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Support

We're here to help you get the most out of Hi Maya.

Need a hand with your account, a candidate, interview scheduling, a Google Calendar connection, or anything else in Hi Maya? Reach out and a real person will get back to you.

What to include

To help us resolve your request quickly, please include:

• Your account email and organization name.
• A description of what you were trying to do and what happened.
• The page or feature involved (for example, scheduling, a specific job, or a candidate).
• A screenshot, if it helps show the issue.

Response times

We aim to respond to every request within one business day (Sunday to Thursday, Israel time). Urgent issues that affect your ability to use the Service are prioritized.

Google Calendar & integrations

If you're having trouble connecting or disconnecting Google Calendar or another integration, you can manage connections from the platform's Integrations page. Disconnecting removes the stored tokens; you can also revoke access anytime at myaccount.google.com/permissions. If it still isn't working, email us and we'll look into it.

Privacy & your data

For questions about how we handle personal data, or to exercise your data rights, see our Privacy Policy or write to us at the address above. Terms of use are covered in our Terms of Service.